// About
Drewdan Limited
Hi, I'm Andrew — a software engineer and product leader based in Newport, Wales. Over the past decade I've built web applications, APIs, real-time systems, and SaaS platforms for startups, agencies, and enterprise clients across the UK and beyond.
In my day role, I'm VP of Product & Customer Enablement at Talkative — an AI-powered omnichannel contact centre platform. There, I lead Voice AI integrations with Mitel and a range of other PBX systems, and build the tooling that allows Talkative to connect with external systems such as CRMs, ticketing platforms, and enterprise data sources. It's a role that sits at the intersection of product strategy, engineering, and customer outcomes.
My core development stack is Laravel and PHP on the back-end — I'm a Laravel contributor and comfortable taking applications all the way to serverless scale with Laravel Vapor. On the front-end it's Vue and Tailwind, with Node.js and TypeScript filling the gaps for real-time systems, APIs, and tooling. I'm equally comfortable on AWS and Azure, and most things I build end up running on one or the other, wired together with Docker and CI/CD pipelines.
Outside of enterprise work, I support a handful of smaller businesses with their day-to-day IT infrastructure — from hosting and domain management to internal tooling and integrations. Drewdan Limited is also the vehicle for my own R&D and SaaS products, including SimpleSocket.io.

📍 Newport, Wales
🏢 Drewdan Limited
💼 VP of Product @ Talkative
🔧 Software Engineer
Current Role
VP of Product & Customer Enablement
Full-timeTalkative delivers AI-powered omnichannel customer service — Voice AI, live chat, video, and messaging — for contact centres. I lead product strategy and customer enablement, with a particular focus on Voice AI integrations with Mitel and other PBX platforms, and building the integration layer that connects Talkative to CRMs and external enterprise systems.
Technology
Products
SimpleSocket.io
Managed WebSocket infrastructure that just works. Drop-in Pusher-compatible real-time hosting — works with Laravel Echo, Vue, React, and SDKs across PHP, JavaScript, Python, Ruby, and Go. From side projects to production scale, no server to manage.
simplesockets.io ↗
